Privacy policy

PRIVACY POLICY

Last Updated: 19/11/2025

1. INTRODUCTION

This Privacy Policy describes how INÊS LAMY (“we”, “us”, “our”) collects, uses, stores, and discloses personal data when you access or make a purchase from https://ineslamy.com (the “Website”) or otherwise interact with our services (collectively, the “Services”).

INÊS LAMY operates as an independent designer brand offering handmade jewelry and accessories sold exclusively online, or on shopping stores partners, mentioned on the authorized vendors page.

We are committed to protecting your privacy and handling your personal data in a lawful, transparent, and secure manner, in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant international privacy regulations.

By accessing or using our Website or Services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Website and Services immediately.

2. DATA CONTROLLER

For the purposes of applicable data protection laws, INÊS LAMY acts as the data controller with respect to the personal data processed through the Website.

All privacy-related inquiries must be directed to:
📧 info@ineslamy.com

3. PERSONAL DATA WE COLLECT

We collect only the personal data that is necessary to operate our business, fulfill orders, comply with legal obligations, and provide customer support.

3.1 Information You Provide Directly

When you place an order, contact us, or interact with the Website, you may provide:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number (if provided)

  • Order details and transaction history

  • Communications sent to us (emails, inquiries, requests)

Payment information is never stored or processed directly by INÊS LAMY. All payments are handled securely by third-party payment service providers.

3.2 Automatically Collected Information

When you visit the Website, certain technical data may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website

  • Pages viewed, time spent, and navigation patterns

This data is used strictly for analytics, website security, and performance optimization.

4. LEGAL BASES FOR PROCESSING

We process personal data only when legally permitted. Our legal bases include:

  • Performance of a contract (e.g., fulfilling orders, shipping products)

  • Legal obligations (e.g., accounting, tax compliance)

  • Legitimate interests (e.g., fraud prevention, service improvement)

  • Consent, where explicitly required (e.g., marketing communications)

You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. PURPOSES OF DATA PROCESSING

Your personal data may be used to:

  • Process and fulfill orders

  • Communicate regarding purchases, shipping, or inquiries

  • Provide customer support

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory obligations

  • Improve Website functionality and user experience

We do not sell, rent, or trade personal data.

6. SHARING OF PERSONAL DATA

We may share limited personal data only with trusted third parties where strictly necessary, including:

  • Payment service providers (to process transactions)

  • Shipping and logistics partners (to deliver orders)

  • IT and website service providers (hosting, analytics, security)

  • Legal or regulatory authorities, when required by law

All third parties are contractually bound to process data securely and lawfully.

7. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

8. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

When data is no longer required, it is securely deleted or anonymized.

9. YOUR RIGHTS

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Request rectification of inaccurate data

  • Request erasure (“right to be forgotten”), where applicable

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Requests must be submitted in writing to info@ineslamy.com. We may request verification of identity before responding.

10. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no system is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security of data transmitted online.

11. COOKIES & TRACKING TECHNOLOGIES

The Website may use cookies and similar technologies to ensure proper functionality and improve user experience.

Where required by law, cookies will be used only after obtaining your explicit consent. You may manage cookie preferences through your browser settings or any cookie consent tool implemented on the Website.

12. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. You should review their privacy policies independently.

13. CHILDREN’S PRIVACY

The Website and Services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business practices.

The most current version will always be published on the Website, with the “Last Updated” date revised accordingly. Continued use of the Website constitutes acceptance of the updated policy.

15. CONTACT

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

📧 info@ineslamy.com